Collection Call Script: Prepare Yourself to Get Paid

When you have a customer who hasn't paid you and you want your money (who doesn't?), one of the most effective things you can do is get on the phone and call them. Although calls are certainly more intrusive than letters, they are much more direct and can help you get closer to your goal. Think about it: letters are easy to push to the side, to "get to later", but a collection call adds urgency and immediacy to the situation. When you are itching to get paid, give them a call. However, be wise in how you approach them. The best way to be successful is to prepare. A collection call script is the key to make sure your call goes just as you need.

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