The 1 Competence Managers Need to Create a Kick-Butt Department

From the world stage to your work place or your home, everyone is a manager. Your kick-butt department could be your family. Or the Little League baseball team you coach. Or the Neighborhood Association you're a part of. Everywhere where people are gathered, courageous conversations are sorely needed to carbonate our life and to achieve the extraordinary results we want. Cynicism about the seemingly hopeless state of politics and other change-resistant environments aside, it's a helpful exercise to inquire into the questions "What elements must be present for a courageous conversation to occur?" "What might a courageous conversation look like? Sound like?" And "Are there courageous conversations I would be willing to have? With whom?"

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